Imperfect T&C
Imperfect Details & Terms
A little banged up. Still fabulous.
A packing error left several cases of our original forPLAY® shipment with scuffs, dings, and dents. While we work toward our reformulated restock, we’re offering our remaining imperfect inventory for $20 per individual can.
Please review the following details and the information on your selected product page before purchasing.
What “Imperfect” Means
This offer applies only to products specifically labeled “Imperfect.” These are products from our original inventory, not our upcoming reformulated collection.
Can imperfections vary and may include scuffs, scratches, dings, and dents caused during shipping. In addition to these cosmetic imperfections, we have received reports of the product issues described below.
Can Condition & Product Images
Each can’s appearance will differ. Product photographs may show pristine cans or examples of imperfections and do not guarantee the exact condition of the can you receive. Each spray is factory sealed and individually shrink-wrapped. We have not opened or individually spray-tested these cans, as doing so would break the factory seal.
We cannot accommodate requests for particular marks, dent locations, or levels of cosmetic wear. If pristine packaging is important to you or your gift recipient, please consider this before ordering.
Clear Setting Mist: Product Information
We’ve received reports of visible white particles involving fewer than 0.5% of the clear setting sprays sold. Our manufacturer identified settling of a common mattifying powder as the likely cause. Shake well and test the spray on your arm before each use to check for visible particles.
Supernatural: Product Information
We’ve received reports of a small amount of product leaking onto fingers during application in approximately 2% of Supernatural orders. Our manufacturer attributes this to damage sustained to the cans during shipping.
About the Reported Percentages
These figures reflect reports received from customers as of November 2, 2026. They are historical reporting figures, not results of testing every can or a guarantee of how any individual can will perform.
Use & Handling
Follow all directions and warnings printed on the product label, together with the product-specific instructions above.
If a can arrives actively leaking, appears to have a compromised seal, or otherwise seems unsafe to use, do not use it. Contact us for assistance. Do not mail an aerosol can back without first receiving return instructions.
Final Sale & Product Support
Imperfect purchases are final sale for disclosed cosmetic can imperfections or a change of mind. We do not offer returns, exchanges, or replacements solely because a can has the scuffs, dings, or dents described in this offer.
If you receive an incorrect item, experience visible particles, leaking, or another product malfunction, please contact Lemonhead LA customer service so we can help make it right.
Please include your order number and a description of the issue. We may request photos or a short video when helpful to understand and resolve your concern.
The final-sale policy does not exclude assistance with functional problems or limit any rights or remedies available under applicable law.
Pricing, Purchase Limits & Promotions
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Imperfect individual cans are offered at $20 each, plus applicable tax and shipping.
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Limit two units per order.
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Unless expressly stated otherwise, Imperfect pricing cannot be combined with additional discount codes or promotional offers.
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This offer applies only to designated Imperfect inventory and is available while supplies last.
Future Restock
Purchasing an Imperfect product does not reserve a can from our upcoming reformulated collection or include an automatic future replacement.
Restock estimates are subject to change. We do not currently have a confirmed arrival date.
Questions Before Ordering?
Please contact cs@lemonhead.la if you have questions about can condition, the disclosed product issues, or these terms before placing your order.
