Refund policy

RETURNS + EXCHANGES

Due to the handmade, small-batch nature of our products, all LHLA sales are final for opened products. If you love glitter, you're going to love our products, guaranteed.

Returns/exchanges are accepted on unopened/unused products only within 10 business days of receipt. To start a return or exchange, head to our Returns Portal and enter your order information.

Need a hand? Contact us with your order number, reason for return, and photos of the unopened product.

We offer 2 options for returns: Funds can go back to the original card, or we can provide store credit. Returns to cards will have the return label cost + a 10% restocking fee deducted from the purchase amount. Store credit will be issued in the amount of the total purchase price without any deductions.

CHECKOUT+

If you added Checkout+ to your order, your return shipping label will not be deducted from your refund, we cover the cost. A 10% restocking fee will apply to refunds back to your original card. Store credit is always issued without any deductions.

LOST, STOLEN OR DAMAGED PACKAGES

If you added Checkout+ to your order, you're covered. File a claim through our Returns Portal and we'll make it right with a replacement or refund.

Please note: For all approved refunds, the shipping and package protection fees paid at the time of purchase are non-refundable. All returns received are inspected upon arrival. If products are found to have been opened and tampered with, the return will be canceled, and no refunds will be issued. For approved returns, funds will be refunded within 72 hours of return acceptance.

Occasionally, packages are automatically returned to us for a variety of reasons. If you receive a notice from the carrier that your order has been returned, please contact us at your earliest convenience so we can assist you.