Refund policy

RETURNS

Start a Return

Due to the handmade, small-batch nature of our products, all LHLA sales are final for opened products. If you love glitter, you're going to love our products, guaranteed.

Returns/exchanges are accepted on unopened/unused products only within 10 business days of receipt. To start a return or exchange, head to our Returns Portal and enter your order information — it only takes a minute. Need a hand? Contact us with your order number, reason for return, and photos of the unopened product.

We offer 2 options for returns: Funds can go back to the original card, or we can provide store credit. Returns to cards will have the return label cost + a 10% restocking fee deducted from the purchase amount. Store credit will be issued in the amount of the total purchase price without any deductions.

Added Checkout+ at checkout? Your return shipping label is on us — no label cost will be deducted from your refund. (The 10% restocking fee still applies to refunds back to your original card; store credit is always issued without deductions.)

Lost, stolen, or damaged package? If you added Package Protection or Checkout+ to your order, you're covered. File a claim through our Returns Portal and we'll make it right with a replacement or refund — no back-and-forth with the carrier required.

Please note: For all approved refunds, the shipping fees + Package Protection or Checkout+ fees paid at the time of purchase are non-refundable.

All returns received are inspected upon arrival. If products are found to have been opened and tampered with, the return will be canceled, and no refunds will be issued. For approved returns, funds will be refunded within 72 hours of return acceptance.

Occasionally, packages are automatically returned to us for a variety of reasons. If you receive a notice from the carrier that your order has been returned, please contact us at your earliest convenience so we can assist you.